tag:blogger.com,1999:blog-40817672757493064122024-02-22T09:08:25.758-08:00Google Maps Water CoolerThis is a blog for Google Maps Help Forum User Education and Announcements. To visit the Google Maps Help Forum, please go here http://www.google.com/support/forum/p/maps?hl=enMaps Guide Blairhttp://www.blogger.com/profile/00541961150624987246noreply@blogger.comBlogger55125tag:blogger.com,1999:blog-4081767275749306412.post-51895842206636779572011-01-12T16:35:00.000-08:002011-01-12T16:39:08.232-08:00Edit listings and report problems in more countries!I'm excited to let you know that you can now edit listings and report problems in Canada, Denmark, Ireland, Finland, Hungary, Norway, Poland, Sweden and Singapore. <br /><br />How can you do this? It's simple! When you see incorrect information appearing for a business listing in your area, simply edit it directly on Maps by clicking the <span style="font-weight:bold;">Edit Details</span> or <span style="font-weight:bold;">Edit this place</span> links on the <a href="http://google-latlong.blogspot.com/2009/09/one-place-one-page.html">Place page</a> or report a problem with it by clicking on the <span style="font-weight:bold;">Report a problem</span> link.<br /><br />Learn more by visiting this <a href="http://maps.google.com/support/bin/answer.py?hl=en&answer=171429">help article</a>. You can also check out our Hotpot Blog post on <a href="http://hotpot.blogspot.com/2010/12/keeping-google-places-up-to-date.html">Keeping Google Places up to date</a>.<br /><br />- KeliUnknownnoreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-68414014886362456722010-11-15T12:08:00.000-08:002010-11-15T12:11:49.891-08:00Scheduled downtime November 15, 2010<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 15px; "><p style="padding-bottom: 0px; margin-bottom: 0px; ">Please note the following scheduled downtime for Google Places, Tags, & Boost
<br /></p><ul><li>Monday, November 15, 2010010 at 4p PDT, 7p EDT for approximately 1 hour</li></ul>We appreciate your patience.</span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-3764626524098458812010-10-25T15:26:00.000-07:002010-10-25T15:32:10.783-07:00Scheduled downtime October 26, 2010Please note the following scheduled downtime for Google Places, Tags, & Boost<br /><br /><ul><li>Tuesday, October, 26, 2010 at 4pm PDT, 7pm EDT</li></ul>We appreciate your patience!Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-25430445073609094412010-09-16T07:46:00.000-07:002010-09-16T14:57:43.320-07:00How to Update Business Listings in ScandinaviaIf you are a Nordic business owner, we want to let you know that we’re aware of the difficulties you're currently experiencing regarding inaccurate business information in your listing. Please bear with us - we’re looking into the matter and working to resolve it as quickly as possible. In the meantime, here are a few actions you can take to correct your free business listings.<br /><br />Business owners in Sweden and Finland (and many other countries) should <a href="http://www.google.com/support/places/bin/answer.py?hl=en&answer=142906">claim their existing</a> listing or <a href="http://www.google.com/support/places/bin/answer.py?hl=en&answer=142906">add a new listing</a> for their business through <a href="http://www.google.com/places">Google Places</a>. Verifying your free business listing allows you not only to ensure that accurate information appears on your business’ Place page, but also to enhance your online presence by adding photos, videos, and even real-time updates like weekly specials to your <a href="http://www.google.com/support/places/bin/answer.py?hl=en&answer=180120">Place page</a>.<br /><br />Here’s how to claim your business through Google Places.<br /><br />1) Claim your listing in <a href="Google%20Places">Google Places</a>. More information is available in our <a href="http://www.google.fi/support/places/bin/static.py?page=guide.cs&guide=28247&topic=28248">Finnish Help Center</a> and <a href="http://www.google.com/support/places/bin/static.py?hl=sv&page=guide.cs&page=guide.cs&guide=28247&topic=28248&from=28248&rd=1">Swedish Help Center</a>.<br />2) Verify your listing by PIN (options are any of SMS/ Mail/ Phone) .<br />3) If you can verify by Phone or SMS, updates to your listing will go live within several hours. If you choose to receive your PIN by mail, you must wait for the postcard to arrive in standard mail so verification may take several weeks.<br /><br />If you’re a business owner, use the <span style="font-weight: bold;">Report a Problem </span>to report any listing information that is incorrect:<br /><ul><li><a href="http://www.google.com/support/places/bin/answer.py?hl=sv&answer=176504">Instructions for Sweden</a></li><li><a href="http://www.google.com/support/places/bin/answer.py?hl=fi&answer=176504">Instructions for Finland</a></li></ul>If you’re not the business owner of a listing, but would still like to correct inaccurate data, please review some of the following options, such making direct edits to listings that have not been claimed or verified:<br /><ul><li><a href="http://maps.google.com/support/bin/answer.py?hl=sv&answer=98014">Fix errors on Google Maps in Sweden</a></li><li><a href="http://maps.google.com/support/bin/answer.py?hl=fi&answer=98014">Fix errors on Google Maps in Finland</a></li></ul>Once we review your submissions or edits, the update to the listing will go live in a few weeks.<br />We appreciate your patience!Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-70388742241721573612010-05-25T16:37:00.000-07:002010-05-25T16:47:27.285-07:00Edits now require approval before going live<span class="Apple-style-span" style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse; "><div>We recently made a change to Google Maps to require all community edits to be reviewed before they are shown. In the past, some "pending" edits were shown immediately on Maps and only moderated (and sometimes denied) later on.</div><div><br /></div><div>We're taking this step to ensure that changes to Google Maps pass the high quality bar our users expect, while preventing SPAM and other problems from showing up before being reviewed first.</div><div><br /></div><div>We want to empower you to be a valuable local expert by making it easy to fix and report problems you find on Google Maps. We realize it is inconvenient to wait for edits to be reviewed, and we are working hard to streamline our review process to reduce this waiting period.</div><div><br /></div><div>Thanks for your patience, and for sharing your local expertise with the world!</div><div>Keli</div></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-65378617601049271462010-05-24T13:18:00.000-07:002010-05-24T13:30:53.711-07:00New! Bulk Upload TemplatesDid you know that you can now download Google Docs templates for your bulk uploads?<br /><br />Visit <a href="http://google.com/support/places/bin/answer.py?hl=en&answer=181509">this FAQ</a> for more information!Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-63274740808005634972010-05-24T10:40:00.000-07:002010-05-24T10:45:46.908-07:00Google's 'Football FeverPeople all over Europe already use Google Maps to search for pubs, bars and restaurants in their local area. And with football’s (soccer, to all you Americans) biggest event fast approaching, millions of fans will be looking for the perfect venue to enjoy the tournament. So this could be the perfect time to create your entry on Google Maps for free.<br /><br /><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://www.google.co.uk/intl/en/landing/showfootball/map.png"><img style="margin: 0px auto 10px; display: block; text-align: center; cursor: pointer; width: 250px; height: 180px;" src="http://www.google.co.uk/intl/en/landing/showfootball/map.png" alt="" border="0" /></a><br />Join the Google ‘Football Fever’ campaign by putting your business on Google Maps today to make the most of national football fever. You can include information about your pub, restaurant or bar, opening hours and even the matches that you’ll be <a href="http://www.google.com/local/add/lookup?zafootball2010">showing at your venue</a>.<br /><br />• Let potential customers know your address, a description of your business, photographs of your venue and the matches they can catch there.<br />• More customers and more revenue, but this amazing service won’t cost you a penny.<br />• Sign up to the Google Maps campaign now and let people find you right in time for the games.<br />• You don’t even need to have a website to be on Google Maps.<br /><br />To really score this summer, simply sign on to <a href="http://www.google.com/local/add/lookup?zafootball2010">Google Places</a><br /><br />Make sure you join before June 11 to be certain your local football-loving customers can find you in time for their big match.<br /><br />Have fun and all the best!Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-8513491686990986852010-05-04T10:46:00.000-07:002010-05-04T10:51:11.624-07:00Vote on ideas and questions for Google PlacesOur team wants to hear from our users so we're asking you to post and vote on feature suggestions, common myths you've heard, and general product feedback. <div><br /></div><div>Post your thoughts and vote up ideas on <a href="http://productideas.appspot.com/#16/e=c32b6">Product Ideas for Google Places</a>.</div><div><br /></div><div>Our team will review the posts after the page closes on May 21 and post a video response on our Help Center. We're eager to hear what you think - so now's your chance to let us know!</div><div><br /></div><div><br /></div>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-2556361548014388492010-04-30T15:18:00.000-07:002010-04-30T15:32:23.183-07:00You can now edit listings and report problems in the UK!<span class="Apple-style-span" style=" border-collapse: collapse; color: rgb(80, 0, 80); font-family:arial, sans-serif;font-size:13px;"><div><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="border-collapse: separate; "> <span dir="ltr" id=":1qh"><span class="Apple-style-span" style="font-size: small;">A lot of you have been asking, "when can I edit and report problems on a business listing?"</span></span></span><span class="Apple-style-span" style="font-size: small;"> I'm happy to let you know that you can now do this in the UK. If you see incorrect information appearing for a listing in the UK that hasn't been verified by the business owner, simply edit it directly on Maps or report a problem with it. To learn more about how to do this, visit this </span><a href="http://maps.google.com/support/bin/answer.py?hl=en&answer=171429"><span class="Apple-style-span" style="font-size: small;">help article</span></a></span><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="font-size: small;">.</span></span></div><div><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="font-size: small;"><br /></span></span></div><div><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="font-size: small;">Please keep in mind that you won't be able to do this for listings that have been verified by the business owner just yet, but we're working on it. If you're the business owner and your listing contains incorrect information, you should update your information in your </span><a href="http://www.google.com/places"><span class="Apple-style-span" style="font-size: small;">Google Places account</span></a><span class="Apple-style-span" style="font-size: small;">.</span></span></div><div><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="font-size: small;"><br /></span></span></div><div><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="font-size: small;">Have a great weekend,</span></span></div><div><span class="Apple-style-span" style="color:#000000;"><span class="Apple-style-span" style="font-size: small;">Keli</span></span></div></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-75524701813170780652010-04-30T13:48:00.001-07:002010-04-30T13:50:32.563-07:00Google Places Scheduled DowntimePlease note the following scheduled downtime for Google Places:<br /><br />Monday, May 3 @ 3pm-3:30pm EDT (12pm PDT)<br />Thursday, May 6 @6pm-6:30pm EDT (3pm PDT)Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-1311850222784722112010-04-26T12:06:00.000-07:002010-04-26T17:14:07.285-07:00Google Earth view in Google Maps!As you may have noticed when you saw the Google logo on Thursday, last week we recognized Earth Day. And what better way to celebrate this occasion on Google Maps than by providing users with a new Earth view!<br /><br />That's right. You can now enjoy Google Earth directly in your browser window. If you look in the upper right-hand corner, you'll notice a new button that says "Earth". Clicking on it will prompt you to install the Google Earth plugin. Once the installation is complete you'll be able to use a bunch of Google Earth features right inside the Google Maps window.<br /><br />Keep in mind that not all Earth features will be available with Earth view on Google Maps. For more information about this new feature, please click <a href="http://maps.google.com/support/bin/answer.py?hl=en&answer=178008">here</a>.<br /><br />You can also see Google's official announcement of this launch on the <a href="http://google-latlong.blogspot.com/2010/04/earth-view-comes-to-google-maps.html">Google LatLong Blog</a>.<br /><br />Enjoy!<br />Brian BBrian Bhttp://www.blogger.com/profile/05012438241026201530noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-8057573249001417252010-04-20T17:40:00.000-07:002010-04-20T17:45:00.316-07:00Say hello to Google PlacesI wanted to let you all know that the Local Business Center is now Google Places. This name change is to better connect Place Pages with the tool that allows business owners to manage their business listings.<br /><br />Along with this change, there are a few new additions to help business owners improve their Place Pages. For instance, if you travel to reach your customers, you can now <a href="http://google-latlong.blogspot.com/2010/04/show-customers-where-youll-go-with.html">display which areas you serve</a>.<br /><br />Also, business owners can download a unique <a href="http://www.google.com/help/maps/favoriteplaces/business/barcode.html">QR code</a> that can be included on marketing materials. Customers can then scan the code with their phones, and they'll be taken to the mobile version of the business' Place Page.<br /><br />We've also built a brand new Google Places <a href="http://google.com/support/places/">Help Center </a>and <a href="http://www.google.com/support/forum/p/Places?hl=en">Help Forum</a> dedicated to assisting business owners.<br /><br />For more information on these updates, please click <a href="http://google-latlong.blogspot.com/2010/04/introducing-google-places.html">here</a>.<br /><br />Cheers!<br />Brian B.Brian Bhttp://www.blogger.com/profile/05012438241026201530noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-15650362643182673112010-03-11T11:55:00.000-08:002010-03-11T11:58:36.042-08:00New Google Maps Feature!In the past year it's received the third most votes on our <a href="http://maps.google.com/support/bin/static.py?page=suggestions.cs">Suggest a Feature</a> page, and I'm happy to let you all know that it's now available. Say hello to Google Maps biking directions!<br /><br />In more than 150 cities in the United States, you can now plot bike routes and even customize them by right-clicking on the map to select start and end points. In addition, you can also see bike lanes and bike trails directly on the map. The team is hoping to expand this feature to more areas in the future. Check out more information about this launch <a href="http://google-latlong.blogspot.com/2010/03/its-time-to-bike.html">here</a>.<br /><br />Happy Biking!<br /><br />Brian<br /><br /><object height="344" width="425"><param name="movie" value="http://www.youtube.com/v/JN5_NBSu7Lw&rel=0&color1=0xb1b1b1&color2=0xcfcfcf&hl=en_US&feature=player_embedded&fs=1"><param name="allowFullScreen" value="true"><param name="allowScriptAccess" value="always"><embed src="http://www.youtube.com/v/JN5_NBSu7Lw&rel=0&color1=0xb1b1b1&color2=0xcfcfcf&hl=en_US&feature=player_embedded&fs=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" height="344" width="425"></embed></object>Brian Bhttp://www.blogger.com/profile/05012438241026201530noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-76597781952761223212010-02-12T13:02:00.000-08:002010-02-12T13:04:05.417-08:00Scheduled Downtime on<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; "><p style="padding-bottom: 0px; margin-bottom: 0px; "><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; ">Please note the following scheduled downtime for the Local Business Center:</span></p><p style="padding-bottom: 0px; margin-bottom: 0px; "><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; ">Tuesday, February 16, 1pm EDT/ 10am PDT to 1:30pm EDT/ 10:30a PDT</span></p><div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; "><br />Thanks for your continued patience,<br />The Google Maps Team</span></div></span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-27291031546623996622010-02-05T14:59:00.000-08:002010-02-05T15:01:38.070-08:00Local Business Center Scheduled Downtime<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; "><p style="padding-bottom: 0px; margin-bottom: 0px; "><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; ">Please note the following scheduled downtime for the Local Business Center:</span></p><p style="padding-bottom: 0px; margin-bottom: 0px; "><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; ">Monday, February 8, 1pm EDT/ 10am PDT</span></p><div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; "><br />Thanks for your continued patience,<br />The Google Maps Team</span></div></span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-24009886204065324072009-12-17T12:49:00.000-08:002010-01-13T12:16:45.764-08:00Google Maps Features Availability Tool<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://1.bp.blogspot.com/_NwVxETJEcQ8/SyqapTmH6AI/AAAAAAAAAAc/aAwgZ2tFmdM/s1600-h/Picture+7.png"><img style="margin: 0pt 0pt 10px 10px; float: right; cursor: pointer; width: 320px; height: 202px;" src="http://1.bp.blogspot.com/_NwVxETJEcQ8/SyqapTmH6AI/AAAAAAAAAAc/aAwgZ2tFmdM/s320/Picture+7.png" alt="" id="BLOGGER_PHOTO_ID_5416311536291932162" border="0" /></a><br /><span style="font-family:arial;">Have you ever wondered if a Google Maps feature is available in your country? Maybe you've read an article or a blog post about a new feature that you want to try, but you aren't sure if it's available to you yet.<br /><br />We've created a new Mapping Availability tool in the Google Maps Help Center. You can find the tool <a href="http://maps.google.com/support/bin/answer.py?hl=en&answer=168339">here</a>. To use it, simply click on your region and scroll to find your country. From there you'll be able to see the different Google Maps features and where they're available.<br /><br />- Cecelia<br /></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-13148648499780036792009-11-24T14:36:00.000-08:002009-11-24T14:52:10.160-08:005 Reasons to Create a LBC Coupon Now<a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_NwVxETJEcQ8/SwxhBxRpLOI/AAAAAAAAAAU/ECd9zwomM8w/s1600/cc8r927m_257ckfcngdw_b.png"><img style="margin: 0pt 10px 10px 0pt; float: left; cursor: pointer; width: 214px; height: 320px;" src="http://3.bp.blogspot.com/_NwVxETJEcQ8/SwxhBxRpLOI/AAAAAAAAAAU/ECd9zwomM8w/s320/cc8r927m_257ckfcngdw_b.png" alt="" id="BLOGGER_PHOTO_ID_5407803935600225506" border="0" /></a><br /><span style=";font-family:arial;font-size:100%;" >With Thanksgiving this week in the US and more holidays ahead, use the season as an opportunity to give back to your customers. Whether you already have a great holiday deal or are looking to create one, you can post it to your Local Business Listing for users to find! Here are 5 reasons why this is great for both you and your customers.</span> <span style="font-weight: bold;font-family:arial;font-size:100%;" ><br /><br />1. New! Reach users on the go with Local Business Center mobile coupons.</span><span style=";font-family:arial;font-size:100%;" > This new form of coupon allows your customers to search for savings via phone. A customer can pull up the coupon on his or her smartphone device and present the device at checkout to redeem. It's easy for everyone! <a href="http://maps.google.com/support/bin/answer.py?hl=en&answer=164587">Learn more about mobile coupons.</a></span> <span style="font-weight: bold;font-family:arial;font-size:100%;" ><br /><br />2. Coupons help you measure the value of your Local Business listing.</span><span style=";font-family:arial;font-size:100%;" > You'll know that any customer carrying your LBC-specific coupon made it from your Google Maps listing all the way to your business.</span> <span style="font-size:100%;"><br /><br /></span><span style="font-weight: bold;font-family:arial;font-size:100%;" >3. Coupons encourage Google Maps users to interact with your listing.</span><span style=";font-family:arial;font-size:100%;" > By adding more than just the basic elements, you invite customers to interact with your listing. As a result, you may find that more customers are compelled to write a review or share the listing with a friend.</span> <span style="font-weight: bold;font-family:arial;font-size:100%;" ><br /><br />4. Coupons keep you at the head of the pack.</span><span style=";font-family:arial;font-size:100%;" > By offering more to your customers, you can ensure that you remain competitive and stand apart.</span> <span style="font-weight: bold;font-family:arial;font-size:100%;" ><br /><br />5. Customers look for deals over the holidays. </span><span style=";font-family:arial;font-size:100%;" >Year after year,</span><span style="font-weight: bold;font-family:arial;font-size:100%;" > </span><span style="font-size:100%;"><a style="font-family: arial;" href="http://www.google.com/insights/search/#q=coupon&cmpt=q">searches for the term 'coupon' spike during the holiday season</a></span><span style=";font-family:arial;font-size:100%;" >. Customers will appreciate any relief your coupon gives their pocket books. </span><span style="font-family:arial;"><span style="font-size:100%;"><br /><br />Ready to get started? <a href="http://maps.google.com/support/bin/static.py?page=guide.cs&guide=21029&topic=21037#coupons">Learn how to create a coupon for your listing.</a><br /><br />Helen L. and Cecelia</span><br /></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-19683133194578360762009-11-23T17:40:00.000-08:002009-11-23T17:45:01.029-08:00New Help Forum Topic Structure<span class="Apple-style-span" style=" border-collapse: collapse; font-family:arial, sans-serif;font-size:13px;"><div><span class="Apple-style-span" style="font-size: small;">New Help Forum Topic Structure<br /><br /></span></div><span class="Apple-style-span" style="font-size: small;">Today we changed the topic structure in the </span><a href="http://www.google.com/support/forum/p/maps?hl=en" target="_blank" style="color: rgb(0, 0, 204); "><span class="Apple-style-span" style="font-size: small;">Google Maps Help Forum</span></a><span class="Apple-style-span" style="font-size: small;">, creating more granular category levels for a few reasons:</span><div><ul><li style="margin-left: 15px; "><span class="Apple-style-span" style="font-size: small;">To help you find answers to your questions more quickly.</span></li><li style="margin-left: 15px; "><span class="Apple-style-span" style="font-size: small;">To make it easier for Google Guides and Top Contributors to identify issues, find resolutions, and circle back in a more efficient way.</span></li><li style="margin-left: 15px; "><span class="Apple-style-span" style="font-size: small;">To help generate discussions around Maps features.</span></li></ul><div><span class="Apple-style-span" style="font-size: small;">You may have also noticed that some of the new categories already have several threads within them. The reason for this is that we had to rename some of the old topics rather than completely deleting them. Deleting a topic would also delete all of the content within it. We definitely didn't want to get rid of all of the valuable tips, questions, answers, and suggestions that many people have provided in the past. Here's a clearer idea of what we did with some of the old topics:</span></div><div><span class="Apple-style-span" style="font-size: small;"><br /></span></div><div style="text-align: left;"><b><span class="Apple-style-span" style="font-size: small;">Old Topic <span class="Apple-style-span" style="font-weight: normal;">---> </span></span></b><b><span class="Apple-style-span" style="font-size: small;">Renamed</span></b></div><div><span class="Apple-style-span" style="font-size: small;">Problems and Errors ---> </span><span class="Apple-style-span" style="font-size: small;">Map Won't Load<br />For Business Owners ---> </span><span class="Apple-style-span" style="font-size: small;">Verification Issues<br />How Do I? ---> </span><span class="Apple-style-span" style="font-size: small;">Base Map Data</span></div><div><span class="Apple-style-span" style="font-size: small;"><br /></span></div><div><span class="Apple-style-span" style="font-size: small;">The rest of the topics are brand new additions. </span></div><div><span class="Apple-style-span" style="font-size: small;"><br /></span></div><div><span class="Apple-style-span" style="font-size: small;">We're always looking for better ways to help users find the assistance they need, and we're excited about this update!</span></div><div><span class="Apple-style-span" style="font-size: small;"><br /></span></div><div><span class="Apple-style-span" style="font-size: small;">Brian B</span></div></div></span>Brian Bhttp://www.blogger.com/profile/05012438241026201530noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-49934677045190834622009-11-23T10:16:00.000-08:002009-11-23T10:17:40.382-08:00Local Business Center Scheduled Downtime<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; ">Please note the following scheduled downtime for the Local Business Center:<br /><br />Monday, November 23, 8pm EDT/5pm PDT</span><div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 16px; "><br />Thanks for your continued patience,<br />The Google Maps Team</span></div>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-59164802046304687172009-11-20T12:38:00.000-08:002009-11-20T13:59:02.333-08:00New Troubleshooter: I'm having trouble verifying my listing<span class="Apple-style-span" style=" border-collapse: collapse; font-family:arial, sans-serif;font-size:13px;"><span class="Apple-style-span" style="font-size: small;">In our Help Forum, we have seen and heard our users' issues with PIN verification. As a result, we've created a </span><a href="http://maps.google.com/support/bin/answer.py?hl=en&answer=165430" target="_blank" style="color: rgb(20, 125, 186); "><span class="Apple-style-span" style="font-size: small;">troubleshooter</span></a><span class="Apple-style-span" style="font-size: small;"> to address the issues users are experiencing. While the troubleshooter may not solve </span><i><span class="Apple-style-span" style="font-size: small;">all</span></i><span class="Apple-style-span" style="font-size: small;"> problems, it does offer more guided assistance and information about the verification process.</span><div><div class="im" style="color: rgb(80, 0, 80); "></div></div></span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-82111913603615197842009-11-11T09:46:00.000-08:002009-11-11T09:54:22.256-08:00Maps Feature Suggestions Voting Results - October 2009I just wanted to share the results from the <a href="http://maps.google.com/support/bin/static.py?page=suggestions.cs">Suggest a Feature page</a> in the Maps Help Center for the month of October. <span style="font-weight:bold;">Click the image below to get a better look:<br /></span><br /><a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKdCBJD1LjgHaE20X_ggOBJWQCEvzVYIw-Yi6xdAD0JHKZokjc0WVhxbfG_q1ADx5ecaYGOFGTw1u98r4U6uzG5-UaP18iM2E-UJlumjAo6NdMeLRmI-n_SDkCXccP4DIlHVr2pKxedCqG/s1600-h/ccgtzf6z_28fkgd725w_b.png"><img style="display:block; margin:0px auto 10px; text-align:center;cursor:pointer; cursor:hand;width: 400px; height: 227px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKdCBJD1LjgHaE20X_ggOBJWQCEvzVYIw-Yi6xdAD0JHKZokjc0WVhxbfG_q1ADx5ecaYGOFGTw1u98r4U6uzG5-UaP18iM2E-UJlumjAo6NdMeLRmI-n_SDkCXccP4DIlHVr2pKxedCqG/s400/ccgtzf6z_28fkgd725w_b.png" border="0" alt=""id="BLOGGER_PHOTO_ID_5402904894933449890" /></a><br /><br />A lot of you asked for new, updated Street View imagery, and I'm happy to let you know that we just launched a new set of data. Check out this <a href="http://www.google.com/help/maps/streetview/gallery/">Street View Gallery</a> for some of the new hotspots you can check out.<br /><br />Keep the suggestion votes coming, folks! I'll be providing more of these types of reports in the future.<br /><br />Brian B.<br />Google Maps TeamMaps Guide Blairhttp://www.blogger.com/profile/00541961150624987246noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-81075040117499288092009-11-04T14:15:00.000-08:002009-11-04T14:17:31.411-08:00New 'Verify your listing' video!Once you submit a new business listing, you'll have to verify it before it appears in Google Maps. We've created a video that explains exactly how to verify your listing by phone call or postcard. Check it out:<br /><br /><a href="http://www.youtube.com/watch?v=QXth5HIQYeY">http://www.youtube.com/watch?v=QXth5HIQYeY</a>Maps Guide Blairhttp://www.blogger.com/profile/00541961150624987246noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-35553505833652919182009-10-23T15:20:00.000-07:002009-10-23T15:21:43.078-07:00"See your listing on Google Maps" link in LBC account<p><span style="font-family: arial,'san serif';">Based on feedback received from users, we've made a change that allows business owners to see their active listings on Maps by clicking a link from their Local Business Center account.</span></p><p><span style="font-family: arial,'san serif';">After verifying your listing, you'll see a new link under Dashboa</span><span style="font-family: arial,'san serif';">rd > Locations > </span><span style="font-family: arial,'san serif'; text-decoration: underline;">See </span><span style="font-family: arial,'san serif'; text-decoration: underline;">your</span><span style="font-family: arial,'san serif'; text-decoration: underline;"> listing on Google Maps</span><span style="font-family: arial,'san serif';">. This will take you to the business location listed in your account.</span></p> <p><span style="font-family: arial,'san serif';">If there are problems with the way your listing appears after you've claimed it, please make sure your business location is correct in your account. If there's still a problem, please describe the problem in our </span><a href="http://www.google.com/support/forum/p/maps?hl=en" style="font-family: arial,'san serif';" target="_blank">Help Forum</a><span style="font-family: arial,'san serif';"> and we will do our best to resolve it. We hope this new feature will help you easily find your business on Google Maps. </span></p> <p><span></span><span><br /></span></p><span style="color:#888888;"><p><br /></p></span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-32402846945216100852009-10-19T10:19:00.000-07:002009-10-19T10:20:59.984-07:00Local Business Center scheduled downtime<span class="Apple-style-span" style="line-height: 16px; font-family: Arial,Helvetica,sans-serif; font-size: 13px;">Please note the following scheduled downtime for the Local Business Center:<br /><br />Tuesday, October 19, 7pm-8:30pm EDT<br /><br />Thanks for your continued patience,<br />The Google Maps Team</span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0tag:blogger.com,1999:blog-4081767275749306412.post-57355929211763217952009-09-22T10:34:00.000-07:002009-09-22T10:47:04.998-07:00Scheduled Down Time for the Local Business Center<span class="Apple-style-span" style=" line-height: 16px; font-family:Arial, Helvetica, sans-serif;font-size:13px;">Please note the following scheduled downtime for the Local Business Center:<br /><br />Tuesday, September 22, 11am-12pm PDT<br /><br />Thanks for your continued patience,<br />The Google Maps Team</span>Maps Guide Briannahttp://www.blogger.com/profile/11519381966038261153noreply@blogger.com0